Refund policy

We accept returns of eligible items postmarked within 14 days of the delivery date. However, If an item is received damaged or is incorrectly shipped by us please reach out right away at perfectlittlestore@gmail.com.

To start a return, you can contact us at perfectlittlestore@gmail.com. Please note that returns will need to be sent to the following address: 

Perfect Little Store

6140 Highway 6

Missouri City, TX 77459

Returned items cannot show any signs of use, wear, tear, marks, scratches, alterations, or any kind of damage. Products must have the original hang tags attached. We reserve the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at perfectlittlestore@gmail.com